Support
Every way to reach us, and what each one is for.
From inside the app
Settings → Send feedback. Write what happened and it reaches us with your account's context attached — no need to explain who you are from scratch. A person reads every one, and the answer comes back by email.
support@tandu.me
Any question, any fault, any request. We read everything and answer as soon as we can.
Subjects with an address of their own
- Privacy, your data, deletion — privacy@tandu.me
- Safety, harassment, or a match's conduct — safety@tandu.me
- Everything else — contact@tandu.me
Deleting your account
You can delete your account at any time from inside the app: Settings → Delete my profile. Deletion is carried out after 30 days, and signing back in during that window cancels it.
No access to the app? Ask for deletion here.
tandu Plus
Billing and cancellation happen with the store you bought through — App Store or Google Play — not with us. Cancelling there stops the next renewal. Deleting your account with us does not cancel a store subscription.
Who we are
Tandu Me LTD
Klil HaHoresh 274, Nes Harim 9988500, Israel
contact@tandu.me